Privacy Policy

We, Momo Crochet Handmade (the “Company”), make much account of the personal information of our customers using the services of the Internet site (https://www.momocrochethandmade.com/) operated by us. This Policy describes how we handle your personal information for our services. By accepting the Policy and the User Agreement in registration, you expressly consent to our collection, storage, use and disclosure of your personal information as described in this Policy. The Company’s privacy policy (this or the “Policy”) is set forth below:
1. Collection and Use of Personal Information
In order to use this website, the user must first complete registration. We collect personal information to verify the identity of our customer and confirm their intent to use our services. We collect only the minimum information necessary to help a customer to use our services when the customer first signs up to be a member. We may collect additional information necessary for payment, delivery of goods and services, refund and the like, following the customer’s use of our services.
We do not use the personal information for any purpose other than that set forth herein or disclose such information to any third party without the consent of the customer. We collect and use personal information such as name, mobile phone number, email address, mailing address and bank account information for the following purpose: (i) to verify his/her identity for the use of our services; (ii) for communication to facilitate the transaction; (iii) to verify the destination for delivery of products, (iv) to provide you with information, newsletter or other marketing related communications; (v) to involve you in promotions and other initiatives undertaken by us.
2. Security of Your Personal Information
We take reasonable steps to ensure the security of all information we collect from risks such as loss or unauthorized access, destruction use, modification or disclosure of data. When you submit sensitive information via the website, your information is protected both online and offline. Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in the address bar and looking for “https” at the beginning of the address of the Web page. While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personal, identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment. However, no data transmission over the internet or information stored on servers accessible through the internet can be guaranteed to be fully secure. These activities are undertaken at your risk. You accept the inherent security risks of providing information and dealing online over the internet. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorized access. We will not be held responsible for any breach of security unless this is due to our negligence or willful default.
3. Disclosure of Personal Information
Personal information collected through this website is not disclosed or passed to third parties unless it is in accordance with this privacy statement. Information may be provided to third parties where any functions or services are being outsourced or you would reasonably expect us to disclose it to a third party for a particular purpose. We will not disclose your personal information in circumstances other than those described above without your prior consent. The only exception to this rule is where disclosure is necessary to prevent injury to life or health, to investigate any suspected unlawful activity or where it may be required by law as such in a response to a warrant or other legal process.
4. Access and Correction of Personal Information
You may request access to your personal information collected through this website at any time. You can see, review and change most of your personal information by signing on to the Website. Generally, we will not manually modify your personal information because it is very difficult to verify your identity remotely. You must promptly update your personal information if it changes or becomes inaccurate. Upon your request to customer service, we will close your account and remove your personal information from view as soon as reasonably possible, based on your account activity and in accordance with applicable law. We do retain personal information from closed accounts to comply with law, prevent fraud, collect any fees owed, resolve disputes, troubleshoot problems, assist with any investigations, and take other actions otherwise permitted by law. Otherwise, your personal information will be destroyed by us once we confirm there is no use for it.
5. Contact
Any questions, comments and requests regarding this privacy policy are welcomed and can be emailed to hello@momocrochethandmade.com.
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